Welcome to Eon. As an Eon partner, you’re not just listing your car — you’re joining a premium, trusted network where consistency, professionalism, and integrity matter. This page outlines what’s expected of you, how to stay in good standing, and behaviors that will lead to removal from the platform.

✅ What Makes a Great Eon Host

To keep the network running smoothly and your cars earning consistently, here are the baseline expectations of all Eon hosts:

• Keep your vehicles roadworthy — Tires, brakes, battery health, and lights must be in excellent working order at all times.

• Cleanliness matters — Cars should be reasonably clean and charged (≥70%) before every rental.

• Accurate listings — All vehicle info (trim, color, features, etc.) should match what’s listed.

• Respect our guests — If you’re ever in contact with guests, keep it helpful, clear, and professional.

• Respect the platform — Eon employees, support team, and partners deserve your professionalism - we’re making you a part of our brand - being an advocate for what we’re building is a recipe for success.

• Reimbursements must be honest — Upload clear before-and-after photos and only submit claims in good faith.

• Honor bookings — Confirmed trips should be fulfilled. Repeated cancellations hurt the entire network.

🚫 Behavior That Will Get You Removed from the Platform

We’re serious about keeping the platform fair, safe, and professional. The following will get your cars delisted and your account removed — possibly without warning if severe enough:

1. Unsafe or unmaintained vehicles - Renting cars with bald tires, or clear safety issues. Not only will this get you banned, it will void your insurance coverage and you could get into serious trouble.
2. Chronic last-minute cancellations - Canceling trips often means our guests can’t count on you and neither can we.
3. Neglecting basic car standards - Repeated rentals with low battery, unclean interiors, or general disrepair.
4. Disrespecting or Abusing the Eon community - Expressing contempt for guests, staff, or the platform and otherwise doing harm to the brand signals you don’t want to be here, and we only want to work with people who are mission aligned with us.
5. Poaching guests (zero tolerance)
   1. Asking guests to cancel and pay you directly
   2. Offering discounts or perks for off-platform bookings
   3. Sending follow-up texts encouraging direct deals
6. Requesting or accepting guest payment outside of Eon - including asking for credit card details or directing guests to pay you directly. This violates the Gray-Market Payment Policy detailed in our Trip Incidentals and Damages section and may result in loss of protection, violation fees, and removal from the platform.